Editorial place profile
Altino Travel Services
At a glance
Altino Travel Services offers Crete excursions. Its Knossos, Museum and Heraklion outing guides both sites, with admission extra and designated pickup points; confirm the language, date and current offer.
Practical details
- Format
- Bus excursion; guided palace and museum, then city free time
- Supplier description
- About 8 h; up to 50; licensed guide and headsets
- Admission
- Both sites extra; meal/drinks extra
- Pickup
- Heraklion and named resort areas; exact point confirmed by email
Choose a guided palace and museum bus day
Altino’s own itinerary explicitly describes guided visits to Knossos and the Archaeological Museum, followed by Heraklion free time. Its supplier-provided listing advertises roughly eight hours, up to 50 people, a licensed guide, headsets and air-conditioned bus pickup/drop-off. Both admission fees, listed separately at €20 each, and meals/drinks are excluded. Check eligibility through the official venues and confirm the current total rather than treating a starting activity price as an all-inclusive day.
Sources: Altino: guided palace, museum and Heraklion excursion, Altino supplier listing: Heraklion pickups and exclusions, Hellenic Heritage: Knossos visitor information, Hellenic Heritage: Heraklion Archaeological Museum
Confirm the actual language, pickup and facilities
The supplier lists Heraklion, Karteros, Kokkini Hani, Gouves, Analipsi, Anissaras, Hersonissos, Stalida, Malia and Sissi pickup areas, with an exact point communicated after booking. Its French/English Tuesday/Saturday and German/English Thursday pattern is a published programme, not confirmation of a coming departure. The operator booking form asks for the hotel/area, date, language and pickup details; confirmation email includes meeting information. The bus has no toilet, with facilities available at the sites and in town. Food availability does not mean a meal is included.
Sources: Altino: guided palace, museum and Heraklion excursion, Altino supplier listing: Heraklion pickups and exclusions
Use the wider excursions and confirm selected terms
Altino also presents Spinalonga, Chrissi, Knossos/Lasithi, Samaria, Balos, Chania/Rethymno/Kournas, Koufonisi, waterparks, Elafonisi and Imbros excursions. Each needs its own itinerary, physical requirements and terms. Its published conditions bear a 2018 effective date and tie refunds to the selected rate and timing; they do not establish a universal 24-hour refund promise. Confirm cancellation, weather changes, pickup and return for the actual booking. Use the operator website’s contact/booking route; a current local street office or phone has not been established here.
Sources: Altino: wider Crete excursions, Altino: booking and pickup conditions
Planning questions
Are both sites guided on Altino’s excursion?
The own itinerary explicitly describes guiding at the palace and museum. Confirm the selected language and date.
Are the two admission fees included?
No. The supplier listing excludes both site admissions and meals/drinks.
Does a listed weekday guarantee a coming departure?
No. Confirm the actual date, language, pickup point and conditions with the operator.
Contact and published information
Where this place fits
Sources and review dates
- Altino: guided palace, museum and Heraklion excursion — Operator website — checked 2026-10-24
- Altino supplier listing: Heraklion pickups and exclusions — checked 2026-10-24. Supplier offer on Tripadvisor; not an independent test or a confirmed departure. Both site admissions are extra.
- Altino: wider Crete excursions — Operator website — checked 2026-10-24
- Altino: booking and pickup conditions — Operator website — checked 2026-10-24. Terms page bears a 2018 effective date. Confirm the selected rate, current cancellation conditions and pickup; no universal 24-hour refund promise.
- Hellenic Heritage: Knossos visitor information — checked 2026-10-24
- Hellenic Heritage: Heraklion Archaeological Museum — checked 2026-10-24. Check the selected day and season; museum opening patterns differ from the palace.
Author and corrections
Sarah Haddad is responsible for this profile. It is based on the published sources cited here; no firsthand visit or independent service test is claimed.