Editorial place profile
Samsung Shop Italy
Samsung’s Italian direct consumer shop offers devices and appliances with delivery and selected collection options. Check the exact model, postcode and service package, especially for installation and returns.
Quick facts
- Best for: Buying Samsung products directly with order-specific delivery choices
- Known for: Direct Samsung device and appliance orders with product-specific delivery and support.
- Price range: Check the exact model, applicable delivery and installation fees, and any finance terms at checkout.
Why consider this place
The direct-store terms explain Italy delivery exclusions, consumer eligibility, collection and withdrawal. Appliance service fees and differing delivery estimates require order-specific confirmation.
Location and links
- Address: Via Mike Bongiorno 9, 20124 Milan, Italy
- Official website
Service area and category
- City: Milan
- Country: Italy
- Service area: Italy
- Category: Brand-direct online electronics store
Ordering, delivery and consumer support
These facts concern the direct consumer shop. Business purchases and Samsung products sold by other retailers require their own terms.
- Location Access
- Delivery is within Italy, excluding Livigno and Campione d'Italia; category, postcode and physical access affect service eligibility.
- Total Cost
- Product and service prices include current VAT. Delivery charges, where applicable, are shown separately during checkout.
- Delivery Cost
- Express delivery is listed as free for eligible smaller electronics; appliance delivery, floor service and installation have category-specific fees.
- Delivery Timing
- Sources differ: Confirm the delivery estimate for your exact product and postcode; do not rely on a universal next-day promise.
- Collection
- Eligible mobile products offer Samsung Customer Service or InPost collection; select an available point and follow the readiness message.
- Returns Window
- Consumer withdrawal must be notified within 14 days of delivery or collection; the return pickup must occur within 14 days of notice.
- Return Process
- Call 800 025 520 to arrange withdrawal and return collection; preserve packaging and accessories. Bundle returns can require both products.
- Return Cost
- Samsung arranges the return pickup, but appliance removal and disinstallation are the customer's cost; premium outbound charges are excluded.
- Warranty Support
- The consumer store states 24-month legal conformity coverage; contact 800 025 520 or an authorised Samsung service centre for assistance.
- Consumer Business
- The reviewed consumer terms require an adult EU resident accessing from the EU and purchasing for non-professional purposes.
- Payment
- The shop lists eligible EU-issued cards, PayPal and Samsung Pay; confirm options for the selected order.
- Finance
- Findomestic and PagoDIL require provider approval. Check the current lender terms and total repayable before selecting instalments.
Sources: Samsung — Sales and refund terms · Samsung — Delivery services · Samsung — Payments and finance Checked 2026-09-24.
About this information
Researched from the public sources linked above. We have not visited or received confirmation from the business. Check current prices, availability and booking conditions before making plans.